23 Oct
|
Mondial Kommunications
|
Mumbai
23 Oct
Mondial Kommunications
Mumbai
We Are Hiring | Customer Service RepresentativePosition: Customer Service Representative
Employment Type: Full-time / Part-time
Job Responsibilities
- Respond to customer inquiries via phone, email, or online chat
- Provide accurate information about products, services, and company policies
- Assist customers with questions, requests, and basic complaints
- Follow up on customer concerns and help resolve common issues
- Maintain positive and professional customer relationships
- Update customer information and service records
- Coordinate with team members to ensure customer satisfaction
- Escalate complex issues to the appropriate department
- Perform general customer service and administrative tasks
Minimum Requirements
- High school diploma, diploma, degree, or equivalent
- No previous experience required
- Fresh graduates are welcome to apply
- Basic computer and internet skills
- Good verbal and written communication skills
- Friendly, patient, and customer-focused attitude
- Good problem-solving and organizational skills
- Responsible, reliable, and willing to learn
- Able to work independently and as part of a team
What We Offer
- Entry-level friendly chance
- Training and guidance provided
- Opportunity to develop communication and customer service skills
- Supportive and professional working environment
- Career growth and development opportunities
Interested candidates are encouraged to submit their CV to apply.
📌 owner (Mumbai)
🏢 Mondial Kommunications
📍 Mumbai