23 Oct
|
Enigma Human Capital
|
Chennai
23 Oct
Enigma Human Capital
Chennai
Roles and Responsibilities :
- Manage order processing, tracking, and fulfillment to ensure timely delivery of products to customers.
- Oversee customer service operations, including resolving issues related to orders, returns, and exchanges.
- Collaborate with cross-functional teams to identify process improvements and implement changes that enhance the overall customer experience.
- Analyze data to optimize order management processes and improve efficiency.
Job Requirements :
- 10-15 years of experience in Oracle Order Management & Customer Service (OMCS) implementation projects.
- Robust understanding of OMCS modules such as Order Management, Invoicing, Shipping, and Returns Processing.
- Proven track record in managing complex projects involving multiple stakeholders and tight deadlines.
📌 Order Management Manager (Oracle and Customer Service Exp Mandatory ) (Chennai)
🏢 Enigma Human Capital
📍 Chennai