1. Job Summary

- Support Supply Chain and ERP functional activities across procurement, inventory, warehouse management, and production processes.

- Assist in business requirement gathering, process analysis, system testing, documentation, user support, and post-go-live activities.

- Work closely with business users, functional consultants, and technical teams to support successful project delivery.

Key Responsibilities

Business Process Support

- Assist in gathering and documenting business requirements.

- Support analysis of supply chain processes and workflows.

- Participate in
- Process mapping

- Gap analysis

- Business process reviews

- Work with business users to understand operational challenges and requirements.

ERP Functional Support

- Assist in configuring SCM modules within ERP systems.

- Support functional processes across
- Procurement

- Inventory Management

- Warehouse Management

- Production Control

- Production Planning

- Create and maintain functional and process documentation.

- Support data migration validation and data cleansing activities.

Testing & Quality Assurance

- Prepare test cases and test scripts.

- Execute
- System testing

- User Acceptance Testing (UAT)

- Regression testing

- Document, track, and follow up on defects and resolution activities.

- Validate system changes and enhancements against business requirements.

User Training & Support

- Assist in preparing:
- User guides

- Training materials

- Process documentation

- Provide first-level user support and troubleshooting.

- Assist in conducting end-user training sessions.

- Support post-go-live activities and issue resolution.

Reporting & Documentation

- Prepare project status reports and documentation.

- Maintain




- Process documents

- User manuals

- Configuration records

- Test documentation

- Assist in preparing project deliverables and supporting project governance activities.

Responsibilities by Module

Procurement

- Create and maintain vendor/supplier records.

- Support Purchase Requisition (PR) and Purchase Order (PO) processes.

- Assist with procurement workflow testing and validation.

- Support procurement-related issue analysis.

Inventory Management

- Support inventory transactions and related processes.

- Assist with stock reconciliation.

- Monitor inventory records and reports.

- Support inventory data validation and issue resolution.

Warehouse Management

- Assist with warehouse processes, including:
- Receiving

- Picking

- Put-away

- Shipping

- Support warehouse process documentation and testing.

- Assist users with basic warehouse process issues.

Production Control

- Support production order creation and monitoring.

- Assist with Bill of Materials (BOM) validation.

- Support routing validation and production process testing.

- Assist with production planning and control activities.

Required Qualifications

- Bachelor's degree in:
- Supply Chain Management

- Business Administration

- Engineering

- Operations Management

- Information Technology

- Or a related field

- 0–3 years of experience in Supply Chain, ERP Support,



or Functional Consulting.

- Understanding of basic supply chain concepts and business processes.

- Strong analytical and problem-solving skills.

- Valuable communication and interpersonal skills.

- Ability to work collaboratively with business and technical teams.

- Willingness to learn ERP systems and supply chain technologies.

Preferred Qualifications

- Exposure to ERP platforms such as:
- Microsoft Dynamics 365 SCM

- SAP

- Oracle

- IFS

- Infor

- Basic knowledge of

- Procurement

- Inventory Management

- Warehouse Management

- Production Planning

- Basic knowledge of SQL, Microsoft Excel, and reporting.

- Internship or academic/project experience in Supply Chain or ERP implementations.

- Relevant ERP or supply chain certifications are an advantage.

Key Skills

- Supply Chain Fundamentals

- Procurement & Purchasing

- Inventory Management

- Warehouse Operations

- Production Planning Basics

- ERP Functional Support

- Business Process Analysis

- Process Documentation

- System Testing

- UAT

- Defect Tracking

- Microsoft Excel

- Basic SQL

- Reporting

- Analytical Thinking

- Problem Solving

- Communication Skills

- Team Collaboration

Performance Indicators

- Timely completion of assigned tasks and deliverables.

- Quality and accuracy of documentation and testing activities.

- User satisfaction and effective issue resolution.

- Continuous improvement in ERP and supply chain knowledge.

- Achievement of relevant certifications and learning goals.

- Contribution to successful project implementation and delivery.

Microsoft Dynamics 365 Finance functional requirement- Camfil Project

📌 Microsoft Dynamics 365 SCM (Bengaluru)
🏢 ITC Infotech
📍 Bengaluru