Role - Rating and Invoice Quality

Experience 2 - 10 years

Shift Night Shift

Work Model – WFO

Location – Chennai

Responsibilities

Rating — Rate Coordinator / Rate Administrator / Rate Coordinator

- Apply freight rates to shipments in TruckMate using city-to-city rate tables — the primary rating methodology for LTL, Dedicated, and Forwarding service lines
- Navigate and apply rates in AS400
- Identify and apply applicable accessorial charges — fuel surcharges, residential delivery, liftgate, detention, and customs handling as applicable
- Check customer-specific deals and agreements on account to ensure correct rates are applied per contract terms
- Rate Coordinator US: apply rates for US domestic and cross-border Canada to US shipments for Kinard Division and Romeo Expeditors operations — must understand both Canadian and US tariff structures including NMFC, FAK, and CWT-based rating
- Process EDI-related rating activities — receive and process electronic bill of lading (BOL) rating requests from customer EDI feeds
- Upload tariff sheets and rate table updates into TruckMate as instructed by Pricing Analyst team
- Flag unrated or error-rated shipments to Lead, Invoice Solutions for investigation

Invoice quality — Invoice Quality Coordinator / Invoice Quality Administrator

- Review invoices for accuracy and completeness before delivery to customers — check that rates, accessorials, reference numbers, bill-to details, and service codes are correct
- Check deals on account against customer-specific invoicing requirements and flag non-compliance
- Ensure all accessorials are correctly identified and applied to each invoice




- Perform completeness audit against expected monthly invoice volumes — mark invoices as reviewed and update status in system
- Identify and queue invoice errors for remediation by Invoice Resolution Specialists
- Process invoice resends for corrected billing documents to customers via BillTrust, customer portals, or EDI channels
- Monitor inbox for customer-submitted billing queries — route to appropriate resolution team
- Research across TruckMate, AS400, and Synergize to identify the source of rating or invoicing discrepancies

Required and Preferred Qualifications

Required

- Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
- Experience processing financial transactions and approvals in a claims management system — Cloud Claims experience preferred
- Experience in freight rating, billing, or logistics operations
- Solid understanding of claims processing systems and regulatory compliance.
- BillTrust or equivalent invoice delivery platform experience preferred
- Exceptional analytical skills with a keen eye for detail.
- Proficient in data analysis tools and software, including Excel and relevant auditing software.

Preferred:
- Experience with risk management and mitigation strategies.
- TruckMate TMS experience strongly preferred; AS400, Salesforce experience an advantage
- Prior experience in a logistics, transportation, or fleet management environment
- Exposure to subrogation processes and recovery workflows
- Rate Coordinator US: additional knowledge of US freight tariff structures — NMFC classification, FAK, CWT-based pricing, cross-border Canada to US billing conventi

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