Lead – Digital Transformation, AI & Business Automation (Ahmedabad)

Lead – Digital Transformation, AI & Business Automation (Ahmedabad)

23 Oct
|
Laxmi Goldorna House Limited- HO
|
Ahmedabad

23 Oct

Laxmi Goldorna House Limited- HO

Ahmedabad

Key Responsibilities

A. Digital Transformation & ERP/CRM Integration

- Design and execute the roadmap for LAXMI ONE, an integrated operating platform for the Group.
- Integrate existing applications such as Buildesk CRM, TallyPrime, Zoho People, WhatsApp, websites, and other approved platforms wherever technically and commercially practical.
- Develop APIs, middleware, database integrations, and automated data flows to establish a central source of truth.
- Reduce duplicate data entry, disconnected systems, manual reporting, and repetitive administrative work.
- Develop and implement modules progressively based on business priorities.

B. Business Process Automation

- Study existing workflows across departments and identify bottlenecks, manual activities, control gaps, and automation opportunities.
- Convert business policies into documented workflows, task assignments, approval matrices, checklists, deadlines, and escalation rules.
- Automate task allocation, reminders, approvals, follow-ups, reporting, and exception escalation.
- Establish explicit ownership, accountability, and tracking for every critical business process.

C. AI & Intelligent Automation

- Implement suitable AI and LLM-based solutions for document processing, data analysis, reporting, business assistance, and workflow automation.
- Develop AI-assisted monitoring to identify delays, pending tasks, deviations, unusual transactions, and performance gaps.
- Build automated alerts and exception-based dashboards for management.
- Ensure human approval for sensitive decisions, financial transactions, legal matters, and other high-impact actions.
- Evaluate emerging AI tools and automation platforms for practical business use.

D. Department-Wise Digital Systems Develop, integrate, or automate workflows across the following business functions:

- Sales & Customer Management: CRM, lead management, pre-sales, post-sales, customer/member records, booking, allotment, collections, demand letters, and possession.
- Marketing: Digital marketing workflows, campaign reporting, lead attribution, and performance dashboards.
- Finance & Accounts: TallyPrime integration, budgeting, billing, MIS, GST workflows, bank reconciliation, cash-flow monitoring, and project finance reporting.
- Construction & Projects: Project planning, construction timelines, bar charts, manpower planning, site expenses, labour attendance, productivity, quality, safety, and insurance tracking.
- Purchase & Inventory: Purchase requests, quotation comparison, approvals, inventory, material movement, and vendor management.
- Contracts & Legal: Contractor, architect, structural,



MEP and consultant contracts; contract-linked billing; legal documentation; land records; title, valuation, agreements, and court-case tracking.
- Compliance & Corporate Governance: RERA, statutory compliance, Company Secretary workflows, Board and Committee meetings, Independent Director requirements, stock exchange and SEBI compliance tracking, as applicable.
- HR & People Management: Zoho People integration, attendance, employee records, designation, job descriptions, KPIs, targets, performance reviews, increments, promotions, rewards, training, and growth paths.
- Hospitality & Member Services: Member management, hospitality systems, mobile applications, and future e-commerce requirements.
- Management Reporting: Department-wise dashboards, project-wise performance, Group-level MIS, planning, and goal tracking.

E. Workflow, Accountability & Control Framework Implement a standard workflow framework:

Trigger → Task → Responsible Person → Deadline → Checklist → Evidence/Document → Approval → Completion → AI Review → Escalation → Dashboard

Ensure that every employee and critical business activity can be mapped to the relevant designation, , authority, reporting manager, KPI, target, tasks, deadlines, achievements, pending work, training, and growth path.

F. Dashboards, MIS & Planning

- Develop real-time or scheduled dashboards for management and department heads.
- Establish exception-based reporting instead of depending on manual follow-ups.
- Support weekly, monthly, quarterly, annual, 3-year, 5-year, and 10-year planning and goal tracking.
- Define data ownership, validation rules, audit trails, and reporting standards.

G. Data Security & System Governance

- Implement role-based access control, data privacy, backup, recovery, and cybersecurity practices.
- Maintain reliable records, integration logs, and audit trails.
- Ensure secure handling of employee, customer, financial, legal, and confidential business data.
- Document system architecture, APIs, workflows, configurations, and technical processes.

1. Required Technical Skills

- Strong practical experience in full-stack development and business application development.
- Hands-on knowledge of relational databases, data modelling, SQL,



and database architecture.
- Experience developing and integrating REST APIs, webhooks, and third-party applications.
- Understanding of ERP, CRM, SaaS platforms, workflow engines, and enterprise application architecture.
- Experience with workflow automation, dashboards, reporting, and business intelligence.
- Practical exposure to AI/LLM integration, AI APIs, prompt engineering, and intelligent automation.
- Knowledge of authentication, authorization, role-based access, data security, and application deployment.
- Ability to evaluate build-versus-buy decisions and work with existing platforms wherever appropriate.
- Familiarity with Git, testing, documentation, deployment, and application maintenance.

1. Candidate Profile

- Approximately 5–8 years of relevant hands-on experience in software development, enterprise applications, ERP/CRM, SaaS, business automation, or digital transformation.
- Demonstrated experience building or substantially developing real-world systems and integrations.
- Strong analytical and problem-solving ability with a business-process-oriented mindset.
- Ability to work directly with management, HR, Finance, Sales, Projects, Purchase, Legal, and other departments.
- Comfortable working in a fast-paced, growing organization and managing multiple implementation priorities.
- Capable of taking ownership from requirement gathering through development, implementation, testing, adoption, and continuous improvement.

Candidates with only website development, basic IT support, or theoretical AI knowledge without practical system-building experience may not be suitable.
1. Key Performance Indicators (KPIs)

Performance will be evaluated against agreed implementation milestones, including:
- Successful integration of prioritized existing applications.
- Reduction in duplicate data entry and manual reporting.
- Number and quality of business workflows successfully automated.
- Accuracy, reliability, security, and adoption of implemented systems.
- Availability and usefulness of management dashboards.
- Reduction in pending tasks, process delays, and manual follow-ups.
- Successful implementation of AI-assisted alerts and exception reporting.
- Quality of documentation, system maintenance, and user training.
- Delivery of agreed project milestones within approved timelines and budgets.

Specific targets and timelines will be finalized with management after assessing the current technology environment and implementation priorities. Pay: ₹50,000.00 - ₹100,000.00 per month

Work Location: In person

📌 Lead – Digital Transformation, AI & Business Automation (Ahmedabad)
🏢 Laxmi Goldorna House Limited- HO
📍 Ahmedabad

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