HIRING: CUSTOMER SERVICE EXECUTIVE – INTERNATIONAL PROCESS Company: First Credit Services (FCS) Location: Thane (West), Mumbai JOB RESPONSIBILITIES - Handle inbound and outbound customer calls.

- Assist customers with their queries and provide accurate information.
- Understand customer concerns and provide appropriate resolutions.
- Maintain skilled communication with US-based customers.
- Update customer information and call details in the system.
- Ensure customer satisfaction and follow company policies.
- Achieve assigned performance and quality targets. ELIGIBILITY CRITERIA - Education: HSC Pass / Graduate - SSC Pass: Minimum 1 year of International BPO experience required.
- Experience: International Customer Service experience preferred.
- Good English communication skills.
- US process experience will be an added advantage.

SALARY & INCENTIVES - Salary: Up to ₹35,000 per month.





- Performance-based incentives with unlimited earning potential.
- Travel reimbursement as applicable. SHIFT TIMINGS - 6:00 PM – 3:00 AM - 7:00 PM – 4:00 AM (Applicable batches) WEEKLY OFFS - 2 rotational offs. TRANSPORT FACILITIES - Pick-up and drop from Thane Station and Mira Road.
- Home drop for odd-hour shifts, subject to company boundaries and policies.
- Additional travel reimbursement as applicable. COMPANY BENEFITS - Medical and Group Accident Insurance.
- Career growth opportunities.
- Internal job postings and promotion opportunities. Interested candidates can share their updated CV for further screening.

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Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

📌 International customer service (collection process) (Mumbai)
🏢 Impact Infotech
📍 Mumbai