Roles and Responsibilities:

Objective: Ensure adherence to client SLA and quality matrices, responsible for mentoring, grooming and optimal utilization of team resources

- Project planning to ensure timely delivery and quality standards defined in client SLA.
- Ensures that the teams productivity and quality targets are met.
- Provides feedback and arrange for appropriate training to ensure optimal team performance.
- Ensure quick ramp up of new joiners in the team.
- Conducts regular team meeting and keep team environment healthy and motivating.
- Has a good grasp on project delivery and independently interacts with client counterparts on day to day issues.
- Develops and maintains appropriate reports to capture team performance and overall project performance. Responsible for timely delivery of the reports to the client.

- Attrition Management
- Keep self-up-to-date on latest developments in the domain with respect to products and services offered in the field.




- Proactively detect potential quality or data issues/ delays in meeting project timelines and takes action after discussion with the manager.
- Adaptable to travel to other office locations to conduct domain trainings as and when required.
- Contribute in the performance evaluation of the team members.
- Coordinating with support staff for any concern or suggestion for the team or raised by the team.
- Identify process improvement opportunities and provide inputs towards automation.
- Conduct operations round of interview from CSE to Team Coach Position if needed.

Industry Preference Healthcare, Pharma, Medical. More than 10 yrs of exp in relevant data management experience. Working knowledge in CPT & ICD coding. CPC certification is an added advantage.

Contact Details:

Imran Momin || Manager - Recruitment [email protected]

(phone hidden)

📌 Hiring For Deputy Manager - Medical Coding (Chennai)
🏢 Medusind
📍 Chennai