Job Title: GEM Portal Executive

The GEM Portal Executive will be responsible for managing and facilitating the operations of the Government e-Marketplace (GEM) portal. This role involves overseeing the registration of sellers, monitoring product listings, and ensuring compliance with government procurement policies. The executive will assist in the resolution of issues faced by users on the portal and provide training and support to stakeholders on how to effectively navigate and utilize the platform.

The position requires collaboration with various departments to streamline processes and enhance user experience.

Key Responsibilities

- Manage day-to-day operations of the GEM portal.
- Facilitate seller registration and product listing processes.
- Monitor compliance with GEM policies and guidelines.
- Address user queries and resolve issues related to portal usage.
- Provide training sessions and support for users of the portal.
- Collaborate with internal teams to optimize portal processes and functionalities.
- Analyze data and generate reports on usage and performance metrics.
- Stay updated on changes in government policies related to e-procurement.

Skills and Tools Required

- Strong understanding of e-procurement systems and government procurement processes.
- Proficient in using GEM portal and related software tools.




- Excellent communication and interpersonal skills.
- Analytical skills for data interpretation and reporting.
- Ability to manage multiple tasks and meet deadlines.
- Familiarity with digital marketing strategies is a plus.
- Team-oriented mindset with a focus on customer service.
- Basic knowledge of IT tools and troubleshooting.

Educational Qualifications

- Bachelor’s degree in Business Administration, Information Technology, or a related field.
- Experience in e-commerce, procurement, or a similar role is preferred.

This position offers an exciting chance to contribute to the digital transformation of government procurement while working closely with a variety of stakeholders.

Key Responsibilities

- Manage day-to-day operations of the GEM portal.
- Facilitate seller registration and product listing processes.
- Monitor compliance with GEM policies and guidelines.
- Address user queries and resolve issues related to portal usage.
- Provide training sessions and support for users of the portal.
- Collaborate with internal teams to optimize portal processes and functionalities.
- Analyze data and generate reports on usage and performance metrics.
- Stay updated on changes in government policies related to e-procurement.

📌 GEM Portal: Executive (Gurugram)
🏢 Eastman Auto u0026 Power
📍 Gurugram