Job Summary

2 - 5 Years Responsible for handling incoming and outgoing calls, including distribution. Make sure to demonstrate a professional and polite response in telephone calls. Ensure personal preventability and dress in the assigned uniform.

Receive, inform, and guide visitors, including coordination with employees. Responsible for maintaining the telephone registers, including call tracking. Responsible for maintenance and upkeep of the front office.

Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception, as well as removal of the outdated magazines. Ensure compliance with the regulations/requirements of Company management. Assist in general administrative activities.

Assist the Help Desk as required. Participate in Emergency Evacuation procedures, including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Reception.

To act as a back-up to the Help Desk in case of emergency / requirement. Assist in the utilization of conference rooms.

Responsibilities

- Handling incoming and outgoing calls, including distribution.
- Demonstrate a professional and polite response in telephone calls.
- Ensure personal preventability and dress in the assigned uniform.
- Receive, inform, and guide visitors, including coordination with employees.
- Maintain the telephone registers, including call tracking.




- Maintain and upkeep of the front office.
- Ensure receipt of magazines and newspapers for the building and display of the latest version in the reception, as well as removal of the outdated magazines.
- Ensure compliance with the regulations/requirements of Company management.
- Assist in general administrative activities.
- Assist the Help Desk as required.
- Participate in Emergency Evacuation procedures, including crisis management and business continuity.
- Develop the necessary policies and procedures required for all functions within the scope of Reception.
- To act as a back-up to the Help Desk in case of emergency / requirement.
- Assist in the utilization of conference rooms.

Desired Profile

- Pleasing personality
- Excellent communication skills a pleasing voice
- Confident enough to handle calls
- Should be able to conduct herself with poise and maturity
- Ensure smooth operations while dealing with clients
- Experience in Front Desk and Back Office processes is required with solid Administration Skills. Key Skills
- frontoffice
- frontdesk
- receptionist
- customercare

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Front Office Executive (Noida)
🏢 Prateek Group
📍 Noida