– Patient Coordinator / Front Desk Executive
Experience: 0–2 Years
Employment Type: Full time
About the Role
We are looking for a friendly, organized, and patient-focused Patient Coordinator / Front Desk Executive to manage front desk operations and assist patients and visitors. The candidate will be responsible for appointment scheduling, patient registration, record management, and billing support while ensuring a smooth and professional patient experience.
Key Responsibilities
- Patient Coordination: Welcome patients and visitors, address their queries, and guide them to the appropriate departments.
- Appointment Scheduling: Schedule, confirm, and manage patient appointments efficiently.
- Front Desk Management: Handle incoming enquiries and maintain smooth daily reception operations.
- Patient Registration: Maintain accurate patient registration details and visit records.
- Billing Support: Assist with billing enquiries and coordinate with the billing department when required.
- Record Keeping: Update patient-visit trackers, appointment logs, and other non-clinical records.
- Reporting: Prepare daily footfall reports and maintain basic operational data using MS Excel.
- Data Confidentiality: Ensure patient information is handled securely and confidentially.
- Team Coordination: Coordinate with relevant departments to ensure a smooth patient experience.
Key Skills Required
- Good communication and interpersonal skills
- Patient coordination and customer service
- Front desk and reception management
- Appointment scheduling and time management
- Basic MS Excel and computer knowledge
- Data entry and record keeping
- Billing support and enquiry handling
- Attention to detail and organizational skills
- Ability to maintain data confidentiality
- Professional attitude and teamwork
Ideal Candidate We are looking for a polite, responsible, and well-organized individual with good communication skills and a patient-friendly approach. Candidates with 0–2 years of experience are welcome to apply. Freshers with basic computer knowledge and a willingness to learn are encouraged to apply.
Note: Prior medical experience is not mandatory for this role.
Pay: ₹200,000.00 - ₹300,000.00 per year
Work Location: In person
📌 Front Office Executive (Noida)
🏢 Hirevoo
📍 Noida