Key Responsibilities

1. Welcoming Visitors: Greet visitors, guests, and customers warmly and professionally.

2. Handling Phone Calls: Answer incoming calls, respond to basic inquiries, and transfer calls to the appropriate departments.

3. Customer Service: Assist customers with their questions, requests, and complaints in a polite and skilled manner.

4. Visitor Management: Register visitors, maintain entry records, and inform the concerned employees about arrivals.

5. Appointment Scheduling: Schedule appointments, manage bookings, and coordinate meeting arrangements.

6. Email Management: Check and respond to emails, forward messages, and communicate important information.

7. Front Desk Management: Maintain a clean, organized, and professional reception area.

8. Administrative Support: Maintain records, handle documents, and assist with basic office administration.

9. Coordination:



Communicate with different departments to ensure visitors and customers receive the required assistance.

10. Record Keeping: Maintain visitor logs, appointment registers, and other front-office documents.

11. Complaint Handling: Listen to customer concerns and direct them to the appropriate department for resolution.

12. Professional Conduct: Maintain confidentiality, punctuality, and a professional appearance at all times.

Required Skills

- Good verbal communication skills

- Customer service and interpersonal skills

- Basic computer knowledge (MS Word, Excel, and email)

- Telephone etiquette

- Problem-solving abilities

- Time management and multitasking

- Professional appearance and positive attitude

- Ability to work independently and as part of a team

📌 Front Desk Receptionist (Hyderabad)
🏢 Teppa Bakers
📍 Hyderabad