A Front Desk Executive is responsible for welcoming visitors, assisting customers, handling phone calls, managing appointments, and ensuring smooth daily front-office operations. This role requires good communication, a professional attitude, and robust customer service skills.

Key Responsibilities

- Welcoming Visitors: Greet visitors, guests, and customers warmly and professionally.

- Handling Phone Calls: Answer incoming calls, respond to basic inquiries, and transfer calls to the appropriate departments.

- Customer Service: Assist customers with their questions, requests, and complaints in a polite and professional manner.

- Visitor Management: Register visitors, maintain entry records, and inform the concerned employees about arrivals.

- Appointment Scheduling: Schedule appointments, manage bookings, and coordinate meeting arrangements.

- Email Management: Check and respond to emails, forward messages, and communicate important information.

- Front Desk Management: Maintain a clean, organized, and professional reception area.

- Administrative Support: Maintain records, handle documents, and assist with basic office administration.

- Coordination:



Communicate with different departments to ensure visitors and customers receive the required assistance.

- Record Keeping: Maintain visitor logs, appointment registers, and other front-office documents.

- Complaint Handling: Listen to customer concerns and direct them to the appropriate department for resolution.

- Professional Conduct: Maintain confidentiality, punctuality, and a professional appearance at all times.

Required Skills

- Good verbal communication skills

- Customer service and interpersonal skills

- Basic computer knowledge (MS Word, Excel, and email)

- Telephone etiquette

- Problem-solving abilities

- Time management and multitasking

- Professional appearance and positive attitude

- Ability to work independently and as part of a team

Qualifications

- Minimum qualification: 12th Pass (depending on the employer)

- Basic computer knowledge

- Good communication skills in English and other relevant local languages

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Front Desk Receptionist (Jubilee Hills)
🏢 Inovies
📍 Jubilee Hills