The Front Desk Executive is responsible for managing the reception area, handling client interactions, coordinating daily administrative tasks, and ensuring smooth front-desk operations. The role requires strong communication, professionalism, and organizational skills.
Key Responsibilities:
- Greet and assist visitors and clients in a qualified manner
- Answer and route phone calls; manage emails and inquiries
- Maintain visitor records and ensure security protocols
- Schedule appointments and manage meeting room bookings
- Handle incoming/outgoing mail, courier services, and deliveries
- Maintain office supplies and support administrative tasks
- Assist HR/Admin
- Ensure the reception area is clean, organized, and professional
- Support company events, meetings, and internal communications
Required Skills & Qualifications:
- Bachelors degree preferred
- Proven experience in front office or administrative roles
- Excellent verbal and written communication
- Proficient in MS Office and office equipment
- Strong customer service and interpersonal skills
- Ability to multitask and handle stressful situations