Job Title: Front Desk Executive
Location: Matrix Hospital, Mehdipatnam, Hyderabad, Telangana
Employment Type: Full-Time
Department: Front Office / Reception
About the Hospital
Matrix Hospital Mehdipatnam is a trusted multispecialty hospital offering 24/7 emergency, inpatient, and outpatient services. We provide care across gynecology, general surgery, orthopedics, general medicine, and other specialties in a patient-focused setting.
Role Overview
We are looking for a polite, proactive, and well-groomed Front Desk Executive to manage the hospital reception. The role involves welcoming patients, handling inquiries, scheduling appointments, and ensuring a smooth front-office experience.
Key Responsibilities
- Greet and assist patients and visitors at the reception.
- Handle patient registration, appointment scheduling, and basic inquiries.
- Coordinate with doctors, nursing staff, and other departments.
- Manage phone calls and maintain accurate records.
- Support billing/insurance coordination when required.
- Maintain cleanliness and professional presentation of the reception area.
- Handle patient feedback and escalate issues appropriately.
Eligibility Criteria
- Any Graduate (preferred).
- 1–3 years of experience in hospital front desk / reception / customer service (freshers with positive communication skills may apply).
- Excellent communication skills in English, Telugu, and Hindi.
- Basic computer knowledge (MS Office and hospital management software preferred).
- Pleasant personality, good grooming, and ability to work in shifts.
- Willingness to work in a fast-paced hospital environment.
What We Offer
- Opportunity to work in a growing multispecialty hospital.
- Exposure to hospital operations and patient care coordination.
- Competitive salary (as per experience).
- Supportive team environment.
How to Apply Interested candidates can send their updated resume with the subject line “Application for Front Desk Executive – Mehdipatnam” to the hospital email :
[email protected] or whats on mobile number : +91 (phone hidden)
Address: Near Pillar No. P-34, 12-2-783/12, Near Rethi Bowli Road, Dilshad Nagar Colony, Mehdipatnam, Hyderabad, Telangana – 500028
Walk-ins with documents are also welcome during working hours.
Pay: ₹10,000.00 - ₹21,000.00 per month
Benefits
- Leave encashment
- Paid sick time
Work Location: In person
📌 Front Desk Executive (Mehdipatnam)
🏢 Matrix Hospital
📍 Mehdipatnam