Job Title: Front Desk & Customer Support Executive

Location: Bhubaneswar

Job Type: Full-time

Experience: 1–3 Years

Job Brief

We are seeking a energetic Front Desk & Sales Associate to oversee incoming visitors, handle phone orders, and make prospective calls to commercial clients (offices, event managers, retailers) to grow our customer base.

Key Responsibilities

Front Office: Greet office visitors, vendors, and delivery partners, maintaining a clean front office setting.

Order Processing & Telecalling: Handle incoming call and place outbound calls to prospective commercial clients.

Customer Care: Resolve customer inquiries, complaints, and billing questions promptly over the phone.

Dispatch Coordination: Coordinate with logistics/dispatch team to ensure timely order delivery to clients.Database Management: Keep accurate records of customer accounts, repeat orders, payment follow-ups, and call logs in Excel.

Requirements & Skills

Excellent oral communication and tele-calling skills.

basic coordination and multi-tasking skills (balancing phone calls and walk-in visitors).

Basic computer literacy (MS Excel, Email, WhatsApp for Business).

- Punctual, organized, and client-focused.

📌 Front Desk Executive & Customer Support (Bhubaneswar)
🏢 Sai Bhagabati Multi Projects Private
📍 Bhubaneswar