Company Description Life & Work Infinite (LaWI.in) connects growing retail and D2C businesses with senior leadership expertise without the expense of full time executive hires. Its curated panel includes former VPs, Presidents, COOs, and functional heads from leading retailers such as Reliance Retail, Shoppers Stop, Globus, Big Bazaar, and major jewellery brands like TBS, PMJ Reliance Jewels. Advisors have scaled more than 450 stores, built franchise networks, and led complex business turnarounds across fine jewellery, apparel, non-apparel, and lifestyle segments.

LaWI focuses on strategy, operations, and people & brand, supporting clients with omnichannel growth, D2C and e-commerce build-outs, and leadership capability. Founded by Mukesh Gajra, an experienced retail leader, LaWI works as an integrated extension of client leadership teams, offering flexible practitioner-led engagements.

Role Description Fractional Business Leaders at Life & Work Infinite will partner with founders and leadership teams to shape and execute business and brand strategy for retail and D2C businesses. Day-to-day responsibilities include leading P&L; and cash-flow planning, guiding omnichannel and store expansion, reviewing store SOPs and audits, and improving buying, inventory, and supply chain performance. The role involves coaching leadership and teams, enhancing customer experience, loyalty and CRM, and supporting fundraising readiness and family-business governance.

Fractional Business Leaders will work closely with client stakeholders to define outcomes,



track revenue and margin improvements, and build capabilities within client teams rather than dependence on external advisors. This is a full-time, on-site role based in Bengaluru, requiring regular presence at client locations and close collaboration with cross-functional teams.

Qualifications

- Strong analytical skills, including the ability to interpret business data, assess performance drivers, and make evidence-based decisions.
- Business and business planning skills, with experience in P&L; ownership, cash-flow planning, growth strategy, and expansion in retail or D2C environments.
- Excellent communication skills, including stakeholder management, presentation abilities, and clear written and verbal communication with diverse teams.
- Customer service orientation, with a focus on customer experience design, loyalty, CRM, and frontline team enablement.
- Proven leadership experience in retail, D2C, or consumer brands; prior roles such as business head, regional head, or functional leader are highly valued.
- Demonstrated success in scaling multi-store operations, franchise networks, or omnichannel models, ideally in jewellery, apparel, lifestyle, or similar sectors.
- Ability to work on-site with clients in Bengaluru, manage multiple engagements, and adapt to dynamic founder-led and family-business contexts.
- Relevant academic background in business, management, retail, or related fields; an MBA or equivalent professional qualification is an advantage.

📌 Fractional Business Leaders (India)
🏢 Life and Work Infinite
📍 India