Field Sales BDM, Managed IT Services (India)

8 years of relevant experience ideallyHyderabad

FTE

General Shift 11 AM - 8 PM IST

Role overview

Item

Detail

Job title

Business Development Manager, Field Sales (Managed IT Services)

Department

Sales

Location

Hyderabad, India, with field travel across the assigned territory

Reports to

Regional Sales Head / Head of Sales

Employment type

Full-time, permanent

Experience

3-8 years in B2B IT services or infrastructure sales (adjust to your seniority band)

About the role

We are looking for a hunter-minded Field Sales BDM to grow our Managed IT Services business in India. You will own the full sales cycle: prospecting mid-market and enterprise accounts, meeting decision-makers in person, shaping solutions with our presales team, and closing multi-year recurring-revenue contracts.

Key responsibilities

• Identify, target and win new customers for managed services such as managed infrastructure, helpdesk and service desk, end-user computing, network and security management, cloud and hybrid management, backup and DR, and AMC/FMS. • Build and manage a healthy pipeline through cold outreach, field visits, referrals, OEM and partner leads, industry events and networking.

• Meet CXOs, IT Heads, CIOs/CISOs, Procurement and Finance stakeholders to understand business needs and position value-led solutions.

• Work with presales and delivery teams on solution design, SLAs, commercials, proposals and RFP/RFQ/tender responses.

• Lead negotiations and close deals with explicit scope, pricing and contract terms (MSA, SOW, SLA).

• Achieve quarterly and annual targets for current bookings, TCV/ACV and gross margin.

• Maintain accurate pipeline, forecasts and activity in the CRM, with regular reviews with leadership.

• Collaborate with OEMs and channel partners (e.g., Microsoft, Cisco, Dell, HP, Fortinet, AWS/Azure) on joint account plans.





• Hand over won accounts smoothly to delivery and account management, and support renewals and upsell.

• Track the competitive landscape, pricing trends and local market opportunities.

Requirements

Must have

• Bachelor's degree (MBA or PGDM in Sales/Marketing preferred). • 3-8 years of B2B field sales experience in managed services, IT infrastructure, system integration, cloud or cybersecurity.

• Proven record of meeting or exceeding targets, with a demonstrable closed-deal history.

• Strong understanding of the Indian enterprise and SMB/mid-market IT buying cycle, including the roles of IT, procurement, finance and the CXO.

• Excellent communication, presentation and negotiation skills in English and the local language of the territory.

• Willingness to travel extensively within the territory (and occasionally outside it).

• Comfort with a CRM (Salesforce, Zoho, HubSpot or similar) and MS Office.

Good to have

• Experience in sectors such as BFSI, manufacturing, healthcare, education, retail/logistics or government/PSU. • Familiarity with tender portals (GeM, e-procurement) and public-sector procurement norms.

• Working knowledge of ITIL, ISO 27001, SLA-based contracting and recurring-revenue models.

• Existing relationships with IT decision-makers in the target region.

• Sales or OEM certifications (e.g., Microsoft, AWS, Cisco, Sandler/Solution Selling).

Key competencies and KPIs

Hunter mindset and self-drive. Consultative, solution-led selling. Account planning and territory management. Resilience in long enterprise sales cycles. Commercial and contractual awareness. Collaboration across presales, delivery and finance.

KPIs

• New logo acquisition and bookings vs. target (TCV/ACV)

- Pipeline coverage (typically 3-4x of target)
- Win rate and average deal size
- Gross margin on deals
- Number of qualified field meetings per week/month
- Forecast accuracy and CRM hygiene

📌 Field Sales BDM, Managed IT Services (India) (Hyderabad)
🏢 XTGLOBAL INFOTECH
📍 Hyderabad