Job Summary -

Manage order processing, customer service, operational coordination, MIS reporting, and stakeholder communication to ensure smooth business operations and customer satisfaction.

Key Responsibilities -

- Manage end-to-end order processing and order management activities.
- Coordinate and communicate customer orders with warehouses for timely execution.
- Handle customer queries, concerns, and complaints and ensure prompt resolution.
- Monitor order status and send pending order reports to stakeholders regularly.
- Prepare and publish MIS reports for business visibility and operational tracking.
- Follow up with customers for outstanding payments and ensure timely collections.
- Coordinate with Customers, Warehouses, Planning Team, and Accounts Team for smooth operational flow.
- Maintain accurate records and ensure adherence to service levels.



Escalate critical issues and support implementation of effective solutions.

Required Skills - Good communication, coordination, MS Excel/MS Office proficiency, customer handling, problem-solving ability, analytical mindset, multitasking, and attention to detail.

Preferred Candidate Profile -

Graduate with 1 to 5 years of experience in Operations, Customer Service, Logistics, Supply Chain, or Order Management.

Experience in warehouse coordination and MIS reporting will be an added advantage.

Job Type: Full time

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

📌 Executive - Operation Center (Majiwada)
🏢 Radhakrishna Foodland
📍 Majiwada