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Industry: Tourism, Travel & Hospitality

Reporting To: Director / General Manager / Management

Location: Manali (Himachal Pradesh)

Employment Type: Full time

Education

- Diploma Or Degree In IT, Computer Science, Computer Applications, Or Related Field.
- Basic Knowledge Of Computer Hardware And Software.

Experience

- 2–5 Years Of Experience In IT Support Is Preferred.

Main Responsibilities

Hardware

- Check And Maintain Computers And Laptops.
- Install And Repair Basic Computer Hardware.
- Manage Printers, Scanners, Keyboards, Mouse, Chargers, Etc.
- Check And Maintain CCTV, Wi-Fi, Routers, And Other IT Equipment.
- Keep Records Of Company IT Equipment.
- Handle Employee Laptop/desktop Issues.

Software
- Install And Update Windows And Other Software.
- Install And Maintain MS Office And Other Required Applications.
- Solve Basic Software Problems.
- Manage Company Email Accounts.
- Install And Update Antivirus Software.
- Maintain Software Licenses.

Internet & Network
- Check Office Internet And Wi-Fi.
- Solve Basic Network And Internet Problems.
- Manage Routers And Switches.




- Coordinate With The Internet Service Provider When There Is A Problem.

Tourism Software
- Provide Basic Support For travel Booking Software And Hotel Booking Systems.
- Support CRM And Tour Package Software.
- Help Employees With Online Booking And Travel-related Applications.
- Coordinate With Software Companies When Technical Support Is Required.

Data & Security
- Take Regular Backups Of Important Company Data.
- Protect Computers From Viruses And Malware.
- Keep Company And Customer Information Confidential.
- Manage User Passwords And Access.
- Report Any IT Security Problem To Management.

Required Skills

- Basic Computer Hardware Knowledge.
- Good Knowledge Of Windows And MS Office.
- Basic Networking And Internet Knowledge.
- Basic Knowledge Of Software Installation.
- Good Troubleshooting Skills.
- Basic Knowledge Of Travel/tourism Software.
- Good Communication And Problem-solving Skills.
- Ability To Support Employees With Day-to-day IT Problems

📌 EXECUTIVE- IT (Manali)
🏢 Bharat Booking Holidays India Private
📍 Manali