– Customer Support Executive

Location: Delhi NCR

Experience: Freshers and candidates with 0–2 years of experience

Employment Type: Full-time

About the Role

We are looking for enthusiastic, customer-focused, and motivated individuals to join our team as Customer Support Executives in Delhi NCR. The candidate will be responsible for handling customer interactions, resolving queries, providing appropriate solutions, and ensuring a positive customer experience.

Key Responsibilities

- Customer Support: Handle customer queries through phone calls and other communication channels.
- Query Resolution: Provide accurate information and resolve customer issues efficiently.
- Customer Communication: Maintain skilled and courteous communication with customers in Hindi and English.
- Customer Relationship Management: Build positive customer relationships and ensure customer satisfaction.
- Calling and Follow-ups: Make calls and follow up with customers whenever required.
- Record Management: Maintain customer records and update relevant information in the system.
- Team Coordination: Coordinate with internal teams to resolve customer concerns.
- Target Achievement: Meet assigned performance, productivity, and quality targets.
- Process Compliance:



Follow company policies, procedures, and quality standards.

Key Skills Required
- Excellent communication skills
- Customer service and customer handling
- Calling and follow-up skills
- Customer Relationship Management (CRM)
- Problem-solving and query resolution
- Basic MS Office and computer knowledge
- Proficiency in Hindi and basic English
- Time management and teamwork
- Target-oriented approach

Candidate Requirements
- Graduates and undergraduates can apply.
- Freshers and candidates with 0–2 years of experience are eligible.
- Good verbal and written communication skills.
- Comfortable communicating in Hindi and basic English.
- Basic computer knowledge is required.
- Willingness to work in rotational shifts, if applicable.
- Candidates available for immediate joining will be preferred.

Ideal Candidate The ideal candidate should be confident, patient, customer-oriented, and capable of handling customer queries professionally. Freshers with good communication skills and a willingness to learn are encouraged to apply. Pay: ₹200,000.00 - ₹300,000.00 per year

Work Location: In person

📌 Executive (Noida)
🏢 Hirevoo
📍 Noida