WE ARE HIRING | ETS (EMERGENCY TICKETING SERVICE) EXECUTIVE

? Location: Kolkata, West Bengal, India

? Industry: Travel & Tourism

We are looking for a skilled and detail-oriented ETS (Emergency Ticketing Service) Executive to join our travel operations team. The ideal candidate should have hands-on experience in airline ticket issuance, reissuance, and emergency ticketing support, along with a good understanding of airline booking systems.

Key Responsibilities

- Handle emergency airline ticket issuance and ticketing requests within tight deadlines.
- Manage ticket issuance, reissuance, cancellations, refunds, and related ticketing activities.
- Handle urgent booking modifications and provide timely ticketing support.
- Work on GDS platforms to manage airline reservations and ticketing.
- Coordinate with airlines, travel agents, and internal teams to resolve ticketing issues.
- Ensure accuracy in fare calculations, ticket details, and booking records.
- Provide prompt support for urgent and last-minute travel requirements.

Required Skills & Qualifications
- Prior experience in airline ticketing or travel operations is required.




- Strong knowledge of airline ticket issuance and reissuance processes.
- Positive understanding of airline fares, ticketing rules, cancellations, and refunds.
- Ability to work under pressure and manage urgent ticketing requests efficiently.
- Good communication, coordination, and problem-solving skills.
- Willingness to work in shifts, including weekends or holidays, as per business requirements.

Preferred Skills
- Amadeus and Galileo GDS knowledge will be an added advantage.
- Experience in emergency ticketing services, travel agencies, or travel management companies will be preferred.
- Knowledge of airline reservation systems and international ticketing procedures is desirable.

? Interested candidates can apply by sharing their updated CV to [email protected] Subject line - ETS - Kolkata

? Location: Kolkata

Salary as per market standard

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📌 ETS (EMERGENCY TICKETING SERVICE) / Kolkata
🏢 Mach Travel Solutions
📍 Kolkata