We're Hiring | E-commerce Operations Manager

Location: Pune, Maharashtra (Work from Office)

Company: Very Much Indian

Employment Type: Full-time

About Very Much Indian

Very Much Indian is a Shark Tank-funded, Silk Mark-certified handloom saree brand dedicated to preserving India's weaving heritage and supporting 4,000+ artisans.

We are looking for a detail-oriented and experienced E-commerce Operations Manager to manage our day-to-day online business operations, streamline processes, and ensure an exceptional customer experience.

Key Responsibilities

- Manage end-to-end e-commerce operations, from order placement to successful delivery.
- Oversee Shopify operations, product listings, inventory updates, pricing, and website coordination.
- Manage order processing, fulfilment, shipping, returns, exchanges, and RTO.
- Coordinate with warehouse, logistics, customer support, and marketing teams.
- Monitor inventory accuracy, stock availability, and dispatch timelines.
- Track daily sales, order fulfilment, cancellations, and operational KPIs.




- Manage courier partners and resolve delivery-related escalations.
- Identify operational gaps and implement process improvements.
- Prepare daily, weekly, and monthly MIS reports.
- Ensure smooth execution of festive sales, campaigns, and high-volume order periods.

Requirements

- 3–5 years of experience in e-commerce operations, preferably in fashion, apparel, lifestyle, or D2C brands.
- Hands-on experience with Shopify or similar e-commerce platforms.
- Strong understanding of order management, inventory, logistics, and fulfilment.
- Proficiency in Excel/Google Sheets and MIS reporting.
- Experience coordinating with courier aggregators and warehouse teams.
- Strong problem-solving, analytical, and team-management skills.
- Ability to handle high order volumes and work in a fast-paced setting.

Why Join Us?

Be part of a growing Indian handloom brand where operational excellence directly supports traditional craftsmanship and artisan livelihoods.

📌 E-commerce Operation Manager (Product based) (Pune)
🏢 Very Much Indian
📍 Pune