23 Oct
|
Lifecircle Health Services
|
Chanda Nagar
23 Oct
Lifecircle Health Services
Chanda Nagar
Job Title: CVA Welfare Executive
Department: CVA / Training & Welfare
Location: Hyderabad (Head Office)
Salary Budget: ₹25,000 – ₹30,000 per month
Reporting To: Chief Learning Officer (CLO), with dotted-line reporting to the Director
Coordination With: CVA Centre Managers, RRR Team, and Care Managers
Supervisory Responsibility: None
1. Job Summary
The CVA Welfare Executive will be responsible for supporting, engaging, and retaining students during their On-the-Job Training (OJT) and facilitating their successful transition into employment as home-based geriatric caregivers with Life Circle. This is a primarily head office-based role in Hyderabad, involving student welfare, counselling, OJT placement coordination, hostel and accommodation management, travel arrangements, and administrative and stipend-related coordination.
The ideal candidate should have strong communication, coordination, problem-solving, and interpersonal skills, with a genuine interest in student welfare and employee engagement.
1. Key ResponsibilitiesA. Student Welfare & OJT Coordination
- Plan and coordinate OJT schedules in collaboration with the RRR Team and CVA Centre Managers, considering course completion and student availability.
- Ensure students are registered in the Life Circle App before leaving their respective training centres.
- Coordinate the arrival, local transportation, and hostel accommodation of students coming to Hyderabad for OJT.
- Assist students with bank account opening, PAN card applications, and related documentation.
- Coordinate student placements for OJT and support their adjustment to the role of home-based geriatric caregivers.
- Maintain proactive communication with students and ensure that every OJT student is contacted at least once a week.
- Address student grievances, provide counselling and guidance,
and coordinate solutions for personal, health-related, accommodation, or workplace concerns.
- Escalate and coordinate student issues with the relevant CVA Centre Managers and internal teams.
- Facilitate the smooth transition of students from OJT to regular employment with Life Circle.
- Coordinate student leave, release, and return travel arrangements in consultation with the Centre Manager and Manager – Operations.
B. Hostel & Administrative Management
- Manage hostel arrangements and maintain accurate student occupancy records.
- Collect accommodation and food bills, coordinate payment processing, and address hostel-related issues.
- Maintain student records, OJT status, attendance, leave details, and other relevant documentation.
- Track student leave during OJT and coordinate the information required for the appropriate processing and release of OJT stipends.
- Provide timely feedback to the concerned team regarding stipend-related payments and discrepancies.
- Maintain regular reports on student engagement, grievances, accommodation, OJT progress, and retention.
C. Coordination & Reporting
- Act as the central point of contact for students during their OJT period.
- Coordinate with CVA Centre Managers, the RRR Team, Care Managers, and Operations to resolve student-related concerns.
- Provide periodic updates and reports to the Chief Learning Officer and Director, as required.
- Undertake additional responsibilities assigned by the Chief Learning Officer based on organisational requirements.
1. Candidate Requirements
- Education: Graduate in any discipline; candidates with qualifications in HR, Social Work, Psychology, Healthcare Administration, or related fields will be preferred.
- Experience: 2–5 years of experience in student welfare, HR, administration, employee engagement, counselling, hostel management, or operations coordination.
- Communication: Good verbal and written communication skills.
- Coordination: Strong ability to coordinate with students, training centres, operations teams, and external service providers.
- Problem-Solving: Ability to handle grievances sensitively and resolve issues in a timely manner.
- Documentation: Valuable working knowledge of MS Excel, Word, email, and record management.
- Personal Attributes: Empathy, patience, accountability, organisation, and the ability to manage multiple responsibilities.
- Location: Candidates based in Hyderabad or willing to work from the Hyderabad Head Office.
1. Salary & Benefits
Monthly Salary Budget: ₹25,000 – ₹30,000, depending on experience, qualifications, and suitability.
1. Key Performance Indicators (KPIs)
- Weekly interaction with 100% of OJT students.
- Timely resolution and escalation of student grievances.
- Accurate and timely maintenance of student, hostel, leave, and stipend records.
- Smooth coordination of OJT arrivals, placements, accommodation, and travel.
- Improved student retention and OJT completion rates.
- Successful transition of eligible students into employment with Life Circle.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits
- Cell phone reimbursement
- Paid sick time
- Provident Fund
Work Location: In person
📌 CVA WELFARE EXECUTIVE (Chanda Nagar)
🏢 Lifecircle Health Services
📍 Chanda Nagar