- Respond to customer queries through calls, chats, and emails in a qualified and courteous manner.
- Identify customer concerns and provide appropriate solutions or assistance.
- Escalate complex or unresolved issues to the relevant team whenever required.
- Ensure prompt responses and consistent follow-ups until queries are resolved.
- Maintain accurate records of customer interactions and updates for future reference and tracking.
About Company: Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health.
📌 Customer Support Internship in Gurgaon, Noida (Gurugram)
🏢 AstroTalk
📍 Gurugram
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