23 Oct
|
Skandha Homes India
|
Cuddalore
23 Oct
Skandha Homes India
Cuddalore
Customer Support Executive (Telecalling)
Role & Responsibilities
- Make outbound calls to potential customers and follow up on property-related enquiries and marketing leads.
- Handle incoming customer calls and provide accurate information about projects, plots, pricing, and site visits.
- Explain project details, offers, location, amenities, and other property-related information to interested customers.
- Schedule site visits and coordinate with the sales and marketing teams.
- Maintain customer details, call records, and follow-up status in the company database.
- Follow up with prospective customers regularly to improve lead conversion.
- Handle customer questions professionally and maintain good customer relationships.
- Support the team in achieving daily calling and customer follow-up targets.
Preferred Candidate Profile
- Any graduate or undergraduate with good communication skills can apply.
- Freshers are welcome; experience in telecalling, customer support, or real estate is an added advantage.
- Good verbal communication skills in Tamil and basic English.
- Basic computer knowledge and familiarity with MS Excel or Google Sheets.
- Positive attitude, patience, and a customer-focused approach.
- Ability to communicate confidently over the phone and follow up with leads.
- Candidates interested in customer support and telecalling roles are encouraged to apply.
Perks and Benefits
- Fixed monthly salary.
- Training and guidance will be provided to freshers.
- Friendly and supportive working environment.
- Opportunities for growth opportunities in real estate, customer relations, and sales support.
📌 Customer Support Executive (Cuddalore)
🏢 Skandha Homes India
📍 Cuddalore