Customer Support Executive | Aroleap

? Bengaluru (WeWork, on-site) · Full time · ₹25,000–35,000/month

?️ 6 days a week, rotating offs (includes some weekends)

Who we are

Aroleap builds India's only patented wall-mounted smart home gym, the Aroleap X. It packs AI coaching and digital resistance into under 10 sq ft.

- 1,400+ machines across 200+ cities
- Trusted by the Indian Army, Indian Navy, AIIMS and Zerodha
- Four-shark deal on Shark Tank India

What you'll do

You'll be the voice of Aroleap, owning every customer's journey from shipping to service.

? Installations (about 50% of the role)

- Send shipping updates and keep customers in the loop
- Collect install details early: floor, lift access, map location
- Book install slots with our technician network
- Keep every promised time slot

? Support and follow-up (about 50% of the role)

- Handle WhatsApp, calls and email with empathy
- Troubleshoot hardware over video call




- Spot repeat faults and escalate them quickly
- Keep clean records and share insights with the product and ops teams

You're a fit if you

✅ Speak excellent English and fluent Hindi (must have; Kannada is a bonus)

✅ Can handle 20–30 conversations a day calmly

✅ Are self-driven, organised and proactive

✅ Know Excel or Google Sheets (WhatsApp Business is a plus)

✅ Have 0–2 years in support, ops or logistics (freshers welcome)

✅ Love fitness, hardware or health-tech (a bonus)

Why Aroleap

- No micromanagement, real ownership from day one
- Work directly with the founding team
- Learn how a hardware startup really runs
- Grow fast as we scale

How to apply

Apply on LinkedIn with Easy Apply. We reply to shortlisted candidates within a week.

📌 Customer Support Executive (Bengaluru)
🏢 AroLeap
📍 Bengaluru