– Customer Support & Sales Executive

Department: Sales & Customer Support

Location: Mahape MIDC, Navi Mumbai

Experience: 1–3 Years Preferred

Key Responsibilities

- Handle customer inquiries through calls, emails.
- Generate leads, follow up on quotations, and convert inquiries into sales.
- Explain Scantech Laser products, including laser marking, cutting, welding, and cleaning systems.
- Coordinate with technical and service teams to resolve customer complaints.
- Prepare quotations, maintain customer records, and update CRM/ERP systems.
- Coordinate order processing, delivery updates, and payment follow-ups.
- Maintain customer relationships and identify repeat business opportunities.
- Prepare sales reports and ensure timely follow-ups.

Required Qualifications & Skills




- Graduate or Diploma in Engineering, Business Administration, or a related field.
- Valuable communication, negotiation, and customer-handling skills.
- Basic knowledge of MS Excel, email, and CRM/ERP systems.
- Experience in industrial sales or customer support is preferred.

Key Competencies Customer relationship management, sales coordination, problem-solving, lead generation, and effective communication.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits

- Health insurance
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Support and Sales (Navi Mumbai)
🏢 Scantech Laser
📍 Navi Mumbai