- Handle customer queries through Voice/Chat as per process requirements.
- Assist customers with orders, payments, deliveries, cancellations, refunds, and related concerns.
- Resolve customer complaints and provide accurate information.
- Follow process guidelines and maintain quality, productivity, and customer satisfaction standards.
- Escalate complex issues to the concerned team whenever required.
- Shift Window:
9 hrs shift
Salary- 22000 - 3000 CTC
Day shift
6 Days working
Location - Gurgaon / Noida
Note :- Candidates must be Graduate
📌 Customer Service (India)
🏢 Sharda Consultancy Services
📍 India
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