Role Description

- Make outbound calls to new leads, existing members, and prospective customers

- Conduct cold calling to generate interest in club services and memberships

- Follow up on inquiries, trial sessions, and walk-ins

- Collect customer feedback and record suggestions or complaints accurately

- Maintain and update call logs, lead status, and follow-up details

- Explain club services, offers, and membership plans clearly over calls

- Coordinate with the sales and operations team for conversions and issue resolution

- Achieve daily and monthly calling targets

- Maintain professional and courteous communication at all times

Qualifications

- Minimum Diploma/Graduate preferred

- Prior experience in telecalling, customer service, or sales preferred

- Excellent verbal communication skills in English, Hindi, and local language

- Ability to handle rejection and work with targets

- Basic computer knowledge (Excel, CRM, call sheets)

- Pleasant personality with a customer-first approach

Pay: ₹17,000.00 - ₹20,000.00 per month

Advantages

- Cell phone reimbursement

- Paid time off

- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (Varachha)
🏢 Oneiros Hospitality
📍 Varachha