23 Oct
|
Mikuni
|
Chennai
Roles and Responsibilities
- Conduct warranty analysis to identify root causes of defects and implement corrective actions.
- Handle warranty claims, ensuring timely resolution and customer satisfaction.
- Perform inspections at customer sites to ensure compliance with quality standards.
- Manage line rejections by identifying and addressing issues affecting product quality.
- Collaborate with cross-functional teams to resolve field quality issues.
Desired Candidate Profile
- 3-6 years of experience in after-market services or a related field.
- Solid understanding of warranty handling, warranty analysis, and warranty claims processes.
- Excellent communication skills for effective collaboration with customers and internal stakeholders.
- Ability to analyze data to identify trends and areas for improvement in product quality.
📌 Customer Quality Engineer (Chennai)
🏢 Mikuni
📍 Chennai