23 Oct
|
BMW Group
|
Gurugram
23 Oct
BMW Group
Gurugram
Job Title: Customer Complaint Management
Posting Start Date: 10/21/26
Job Location (Long)
Gurugram, India
Own and resolve critical customer cases that have the potential to impact customer loyalty, brand reputation, and management escalation metrics. Act as the single point of contact for customers, dealerships, and internal stakeholders to ensure timely, fair, and customer-centric resolution of complex concerns.
📌 Customer Complaint Management (Gurugram)
🏢 BMW Group
📍 Gurugram