ob Responsibilities:

- Handle incoming and outgoing customer calls regarding vehicle enquiries, offers, and sales promotions.
- Follow up with potential customers and generate leads for recent vehicle sales.
- Schedule test drives and showroom visits for interested customers.
- Maintain customer databases and update lead details in the CRM system.
- Follow up with customers on pending enquiries, bookings, and vehicle deliveries.
- Coordinate with the sales team to convert enquiries into sales.
- Inform customers about new models, pricing, finance options, and ongoing schemes.
- Maintain customer satisfaction through professional communication and timely follow-ups.
- Collect customer feedback and maintain proper call records and daily reports

Required Skills:
- Good communication and convincing skills.




- Basic computer knowledge and CRM handling.
- Customer-oriented approach and a positive attitude.
- Good follow-up and coordination skills.
- Prior experience in automobile sales or telecalling will be preferred.

Qualification: Minimum 12th pass; graduation preferred.

Key Objective

To generate quality sales leads, improve customer engagement, support the sales team, and contribute to achieving the dealership's monthly sales targets.

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Care Executive (CCE) (Jalandhar)
🏢 KOSMO TATA VEHICLES
📍 Jalandhar