Customer Assistance Manager_Business Loans-Hardship Assistance Unit_Surat - Manage customer assistance specifically for business loans within the hardship assistance unit.
- Handle customer queries and provide support related to loan hardship cases.
- Coordinate with internal teams to facilitate resolution of customer issues related to business loans.
- Ensure compliance with banking policies and procedures while assisting customers.
- Maintain records and documentation related to customer assistance activities.
- Act as a point of contact for customers facing financial difficulties with their business loans.
- Support the team in managing workload and meeting service standards.
- Requires good communication and customer handling skills.
- Role demands understanding of banking products, especially business loans.
- Ability to work in a structured banking workplace with focus on customer satisfaction.
📌 Customer Assistance Manager - Business Loans Hardship Assistance (Surat)
🏢 Kotak Securities
📍 Surat
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