Role: MSP Specialist

Location : Hyderabad (Hybrid)

Shift timings: 5:30 pm to 2:30 am

MSP Specialists are responsible for administration and operational support of the MSP process for our strategic client partnerships. Successful candidates will have a strong service mindset, superior communication skills, be process driven, and have a keen attention to detail. Emphasis is on accuracy, consistency and outstanding customer service.

Key Responsibilities :

-Support the program team for onboarding new hires, pre-identified candidates or scale up through employee transition from external suppliers.

-Processing Extension request, Time submission, Payroll admin and offboarding.

-Mailbox management, liaising with suppliers to get the worker time card submitted on time.

-Review all candidate documents submitted for sufficiency for onboarding.

-Assist with worker registration on VMS tool(Fieldglass) and ensure on time submittal of data to onsite MSP Specialist.

-Manage and maintain basic reporting of on boarded and off boarded candidates.

-Handholding EW onboarding through scheduled inductions and query resolutions.

Work Experience:

-Strong interpersonal and communication skills





-Proven ability to work within a team environment

-Details oriented and ability to handle multiple priorities simultaneously

-Positive knowledge of using excel and comfortable with salary structure workings.

Knowledge, Skills, and Abilities:

● Proficient with Microsoft Office tools and Google Suite

● Strong Excel and Google software skills

● Strong customer focus and customer service skills

● Excellent organizational, and time management skills

● Excellent verbal and written communication skills

● Possess solid interpersonal skills

● Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization

● Possess strong problem solving skills

● Detail oriented with a concern for quality expressed by continually initiating system and process improvements

● Results oriented

● Ability to work as a team or with minimal supervision

● Ability to interact and communicate with all levels of staff and management

● Demonstrates critical thinking, analytical and problem solving abilities

📌 Contingent Workforce Specialist - US Region (Hyderabad)
🏢 Randstad Enterprise
📍 Hyderabad