23 Oct
|
Orcapod Consulting Services
|
Hyderabad
23 Oct
Orcapod Consulting Services
Hyderabad
Job highlights
- 4+ years experience in telecom and unified communications testing with expertise in Cisco voice, Webex Calling, Microsoft Teams Calling, Gamma telephony, and Calabrio WFM/QM
- Lead multi-vendor testing, coordinate cross-functional teams, perform infrastructure migration and post-implementation testing, manage defects and risks, and communicate with stakeholders
LOCATION:PAN INDIA
TYPE:CONTRACTUAL
EXP:4+ YEARS
Required Skills and Experience
- Robust experience in telecom, enterprise voice, contact centre, or unified communications testing.
- Hands-on exposure to Cisco voice/contact centre, Webex Calling, Microsoft Teams Calling, and Gamma telephony solutions.
- Experience testing Calabrio WFM and QM solutions.
- Knowledge of enterprise networking, WAN connectivity, and Vodafone connectivity services.
- Experience in infrastructure migration, cutover, and post-implementation testing.
- Understanding of non-functional testing, particularly performance and resilience.
- Proven ability to lead multi-vendor testing activities and coordinate cross-functional teams.
- Strong stakeholder communication, defect management, risk management, and reporting skills.
📌 Contact Centre Test Lead (Hyderabad)
🏢 Orcapod Consulting Services
📍 Hyderabad