Role - Counsellor
Job location - Mumbai and Nashik
Job timing - 10 am to 7 pm / 11 am to 8 pm
Role and Responsibilities:
- Handling enquiries and callings on leads generated through various sources.
- Counsel enquiries and leads on call for enrolling them to online/offline training.
- Responsible for handholding prospective students and guiding them through the entire admission process.
- Responsible to meet day wise, week wise, month wise and quarter wise targets.
- Responsible for collecting initial admission amount.
- Responsible for achieving agreed conversion rate from enquiry to admissions.
- Responsible for visiting colleges for the seminar and pulling Walkins from it.
- Responsible for maintaining the brand's word of mouth, keeping timely check on the quality and getting referrals from the existing students.
- Responsible for maintaining tasks sheet and keeping it timely updated.
Responsible for believing in self-research and keeping itself updated as per industry standards in terms of technologies
- Responsible for timely escalation to the reporting manager and ensuring smooth transition.
- Responsible for understanding the need of the hour for enquiry generation and if required to do cold callings.
📌 Career Counselor (Mumbai)
🏢 MAAC
📍 Mumbai