Position Description: Act as a single point of contact between the client, sales and development teams through the entire project lifecycle. Responsible for analyzing / capturing business process and tabulating it to a module design. Coordinate the entire end-to-end process from scoping of the project to delivery to client.

Requirements Analysis-Works with the clients SME for end to end process study, identification of automation blockers and the suitability of the process for automation.

Understands the risks, assumptions, and dependencies associated with the process.

Calculate automation % and FTE savings

Reengineering and creation/identification of an optimal process for automation

Provides detailed project requirements (license/software/effort)

Completeness of the scoping document





Creation of the Entitlement/Automation Schema/Solution Design Document

Communicate to the client the findings and walk them through the proposed design of the automated process.

Provide the Knowledge Transfer to the developers and support on any clarifications during the development

Create all test scenarios

Work closely with development team to ensure requirements are accurately mapped and suitable for development.

Responsible for the complete scoping of the project with inputs from client and the development team

Interact with Project Manager for feasibility, timelines of the project delivery

📌 Business Analyst (Chennai)
🏢 RR Donnelley
📍 Chennai