Role :- Branch Manager Business :

1. Shouldbeabletomanagetheportfolio for Gold Loan/financial business of the branch.
2. Shouldbeabletohandleall the branch level activities for ensuring business growth.
3. Drivecross-selling of other financial products to existing customers.

Process & Quality:
1. Toensure100%rightvaluation- capturing right cartage, proper stone deduction.
2. Adhering to high ethical standards and comply with all the laid down processes / policies of IIFL KYC adherence, maintaining all important registers etc.
3. Maintaining the quality portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.
4. Verify customer’s KYC & new KYCgeneration and ensure proper customer relationship for renewal & reference.

Collections:
1.



Ensuringstrong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue.
2. Team Management:
3. Coaching, mentoring and training the team at regular intervals.
4. Providetimely feedback on their performance and inspiring them to achieve their goals.
5. EnsuretoCall customers as per CRM lead ( Winback, Customer Referral & Leaders app fresh leads)

MIS &Branding; Activities :
1. Preparing reports related to branch functioning and its performance.
2. Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the proper catchment areas

📌 Branch Manager (Kurnool)
🏢 IIFL Finance
📍 Kurnool