Roles and Responsibilities

- Manage daily operations of the branch office, ensuring efficient use of resources and adherence to bank policies.

- Oversee sales teams to achieve targets, provide guidance on product knowledge, and resolve customer complaints.

- Develop and implement strategies to increase revenue growth, improve customer satisfaction, and enhance team performance.

- Ensure compliance with regulatory requirements, internal controls, and risk management frameworks.

- Foster strong relationships with customers, colleagues, and stakeholders through effective communication and leadership skills.

Desired Candidate Profile

- 4-8 years of experience in Retail Branch Banking or similar role in BFSI industry.

- MBA/PGDM degree from a reputed institution (Any Specialization).

- Proven track record of achieving business targets in a fast-paced environment.

- Strong understanding of retail banking products & services; ability to develop cutting-edge solutions for customers.

📌 branch manager (Kochi)
🏢 HEADCOUNTS HR
📍 Kochi