We are seeking a dedicated BPO Voice Customer Support Executive to join our team in Haryana. The ideal candidate will be responsible for providing exceptional customer service and support to our clients during night shifts. This role requires excellent communication skills and the ability to handle customer inquiries effectively. As a BPO Voice Customer Support Executive, you will be the first point of contact for customers, addressing their concerns and ensuring a positive experience.

Key Responsibilities

- Handle inbound and outbound calls to assist customers with their inquiries and issues.

- Provide accurate information regarding products and services.
- Resolve customer complaints in a timely and efficient manner.
- Maintain a high level of professionalism and customer service at all times.
- Document customer interactions and feedback for quality assurance.




- Collaborate with team members to improve service delivery and customer satisfaction.

Required Skills

- Strong verbal communication skills.
- Ability to work in a fast-paced environment.
- Proficiency in handling customer queries and complaints.
- Flexibility to work night shifts.
- Previous experience in a BPO or customer service role is preferred but not mandatory. If you are passionate about customer service and looking for an opportunity to grow in a dynamic setting, we encourage you to apply for this position. Join us in delivering outstanding support to our customers and be a part of our success story.

This job is provided by Shine.com

📌 BPO Voice Customer Support Executive (Gurugram)
🏢 Sharda Consultancy Services
📍 Gurugram