About the Company

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations.

Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai.

About the Role

As the Associate Director - HR Business Partner, you will own the People agenda for assigned business functions, partnering closely with leadership to align people strategy with business priorities and organisational objectives. The role will cover the end-to-end HR agenda, including workforce planning, talent acquisition, onboarding, performance management, employee engagement, employee experience, talent development, retention, employee relations, compensation management and policy compliance. You will act as a trusted advisor to business leaders, providing data-driven insights and practical people solutions to strengthen organisational effectiveness, build leadership capability, enhance employee experience and drive business outcomes.

You will also lead the implementation of organisation-wide people initiatives while addressing evolving business and workforce needs.

Key Responsibilities

● Own and drive the People strategy for assigned business functions, ensuring alignment with business priorities, growth plans and organisational objectives.

● Own the end-to-end HR agenda, including business partnering, workforce planning, recruitment, onboarding, performance management, employee engagement, talent management, retention, employee relations and policy compliance.

● Partner with business leaders on workforce planning, organisation design, role clarity, team structures, resource allocation and capability requirements to support business objectives.

● Act as a trusted People advisor to senior stakeholders,



providing data-led insights and recommendations while driving leadership accountability for people outcomes.

● Partner with Talent Acquisition on hiring plans, critical roles, talent requirements and workforce priorities to ensure the availability of the right talent and capabilities.

● Drive the performance management agenda within the organisation-wide framework, including goal setting, performance conversations, calibration, PIPs, talent reviews and performance-related actions.

● Own employee relations and people matters, including grievances, promotions, internal movements, performance concerns and sensitive employee situations, ensuring fair, consistent and timely decisions.

● Strengthen manager effectiveness through coaching and guidance on performance management, employee development, team effectiveness, difficult conversations and people decisions.

● Drive employee engagement and experience through employee listening, action planning, recognition, career conversations, onboarding, internal mobility, manager transitions and exit experience.

● Identify critical talent, capability gaps, succession requirements and retention risks, partnering with business leaders to develop talent pipelines and strengthen organisational capabilities.

● Use people analytics to monitor key metrics, including attrition, hiring, performance, workforce costs, engagement and talent movement, translating insights into actionable business recommendations.

● Drive change management, organisational effectiveness and process improvements, ensuring effective adoption of organisation-wide people initiatives.

● Ensure adherence to HR policies, processes and systems, identify gaps and collaborate with relevant HR teams to improve HR effectiveness and employee experience.

Required Skills/Abilities

● Growth mindset and self-driven approach, with the ability to operate effectively in a complex, fast-paced and evolving environment.

● Strong business acumen and the ability to connect people priorities with business outcomes.

● Excellent stakeholder management, influencing and relationship-building skills, with the ability to partner confidently with senior business leaders.

● Strong communication and interpersonal skills,



including the ability to handle sensitive and complex employee situations.

● Strong systems thinking, organisational effectiveness and problem-solving capabilities.

● Highly data-oriented, with strong analytical skills and the ability to translate people insights into actionable interventions.

● Strong planning, organisation and execution skills, with the ability to manage multiple priorities and drive closure.

● Solution-oriented and hands-on, with the ability to balance strategic thinking with operational execution.

● Ability to collaborate effectively with cross-functional stakeholders and HR teams to deliver business-aligned people solutions.

Other Requirements

● 8 to 10+ years of experience as a hands-on HR professional, with robust expertise in business partnering, stakeholder management, talent management and employee relations.

● Proven experience partnering with business leaders and owning the People agenda for one or more business functions.

● Demonstrated ability to translate business priorities into people strategies and drive measurable people and organisational outcomes.

● Strong understanding of workforce planning, organisational design, performance management, employee engagement, talent development and retention.

● Demonstrated experience in talent reviews, succession planning, leadership development and manager capability building.

● Experience managing employee relations, performance improvement plans, promotions and other complex people matters.

● Ability to use people analytics and HR technology to inform decisions, identify trends and improve HR effectiveness.

● Experience managing multiple priorities independently in a fast-paced, evolving environment while collaborating cross-functionally.

● Preference for experience in digital consumer, technology, EdTech, new-age/start-up, fast-paced or rapidly scaling organisations.

● Strong awareness of contemporary HR practices and the ability to translate them into practical business interventions.

● Post-graduation in HR from an institute of repute.

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

📌 Associate Director - HRBP (Mumbai)
🏢 Emeritus
📍 Mumbai