Roles and Responsibilities:

- Playing an integral part of the quality assurance team and responsible for efficient and effective management of day-to-day QA operations.
- Overseeing quality audit activities to ensure customer service, accuracy, and quality expectations are met.
- Be the primary contact for quality-related questions relating to Client services and operations.
- Reviewing quality audit reports to identify specific error trends and root causes, investigate discrepancies as per coding/quality guidelines, and implement corrective and preventive action plans.
- Managing multiple quality audits and creating solutions from available information.
- Owning challenging people and project assignments independently with ease and delivering fulfilment of work across the company.
- Total ownership and leadership responsibility for team development.
- Resource Planning for QA function based on business volume forecasting.
- Continual improvement of quality processes through regular interactions with clients and coding teams.
- Preparing quality manuals, audit checklists, training kits,



and other documentation for QA processes.
- Preparing month-end quality reports, accuracy scorecards, and error trend analysis for clients.
- Evaluating trends and comparisons on month-end quality metrics/accuracy rates for each client.
- Conducting calibration sessions with coding teams and clients to ensure consistency in quality standards.

Required Expertise & Qualification:

- Life Science graduation or any equivalent graduation with Anatomy/Physiology as main subjects.
- 7–10 years of overall coding/quality assurance experience, out of which a minimum of 2 years in team handling of a team.
- Should be a certified coder from either AAPC or AHIMA.
- Strong knowledge of quality audit methodologies, error categorization, and RCA/CAPA processes.
- Good communication skills, both verbal and written.
- Solid leadership & organizational skills.
- Hands-on experience in generating analysis using MS Office – Excel, Word, and MS PowerPoint.

📌 Assistant Manager Multispecialty Quality (Noida)
🏢 CorroHealth
📍 Noida