Required Competencies:

- 8-10 years of experience in a Telecom/Internet Service provider 's IP/MPLS operations' environment and/or NOC (Network Operations Centre).
- Experience in the field of IP networks OM and Provisioning
- Good understanding of IP/MPLS L2/L3 VPNs, BGP, MPLS TE
- Excellent troubleshooting skills for L2 /L3 protocols is a must.
- Extensive hands-on experience on Cisco and Juniper devices associated technologies
- Good experience on Mikrotik devices.
- Good understanding of Metro-E networks and Broadband networks.
- Understanding of Network Management Systems, willingness to learn and manage NMS servers for the network.
- Hands on experience on Wireless, SDWAN and optical networks will be an added advantage

Key Responsibilities

- IP/MPLS core network surveillance across Africa and Europe where SEACOM has presence in a 24x7 environment.
- IP/MPLS core network and customer services related trouble ticket handling,




- Handling customer related escalations from Level-1 team and reports generation as and when required.
- Root cause analysis of logged trouble tickets.
- Handling routine checks for the IP/MPLS network as per laid out SEACOM support processes, procedures and KPIs.
- The engineer is expected to solve complex problems that require substantial analysis and investigation related to network and system performance.
- Ability to work independently, evaluate customer requirements and recommend solutions.
- Work with cross-functional teams to define, propose, and deliver cutting-edge solutions.

Education Certification: o Graduate in either Telecommunication, /Computer-Science/ Electrical Electronics Engineering or related fields o CCNA and JNCIA certifications a must.

o MTCNA, CCNP and JNCIS certifications are also preferred but not a must.

📌 Assistant Manager - IP/MPLS (Juniper) (Pune)
🏢 Tata Communications
📍 Pune