- Develop and implement effective strategies to enhance customer satisfaction and experience.
- Manage the front desk team to ensure seamless day-to-day operations.
- Develop and implement effective strategies to enhance customer satisfaction and experience.
- Supervise and train front desk staff to meet high service standards.
- Coordinate with other departments to ensure smooth check-in/check-out processes.
- Handle guest complaints and resolve issues professionally and promptly.
- Maintain accurate records of front office transactions and reports.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.