The Business Development Manager will be responsible for identifying new business opportunities, building relationships with potential clients, and expanding the company's market presence. This role requires a strategic thinker with excellent communication skills and the ability to work collaboratively across various departments.

The Business Development

Manager will develop and implement strategies to drive growth, improve client satisfaction, and enhance the overall performance of the company.

Key responsibilities include conducting market research, generating leads, managing sales pipelines, and negotiating contracts.

Objective 1: Achieve Sales Growth & Market Share Expansion

Key Results

- Achieve monthly, quarterly, and annual sales targets within assigned territory.
- Ensure minimum 20% YoY growth in primary sales volumes.
- Drive market share increase through consistent dealer engagement and current customer acquisition.

Objective 2: Strengthen Channel & Dealer Network

Key Results

- Identify, onboard, and activate new distributors as per business potential.
- Strengthen existing channel relationships through regular connects, credit management, and performance reviews.
- Ensure 95% active dealer retention rate across the territory.

Objective 3: Ensure Healthy Collections & Financial Discipline

Key Results





- Achieve ≥95% collection efficiency with zero critical outstanding beyond credit limit.
- Maintain Days Sales Outstanding (DSO) within approved limit.
- Coordinate with Finance & Commercial teams to ensure compliance on billing and documentation.

Objective 4: Drive Market Coverage & Territory Development

Key Results

- Expand presence in high-potential towns and new markets through structured market visits.
- Conduct monthly beat planning ensuring 100% territory coverage.
- Identify growth opportunities through local market insights and competitor tracking.

Objective 5: Ensure Customer & Channel Partner Satisfaction

Key Results

- Maintain ≥90% satisfaction score in dealer feedback surveys.
- Ensure timely resolution of complaints and service issues within 72 hours in coordination with Service & CRM teams.
- Drive loyalty programs and promotional schemes effectively at the field level.

Objective 6: Process Compliance & Reporting Excellence

Key Results

Submit daily sales reports, secondary sales tracking, beat plans, and expenses on time.

Follow all company policies related to pricing, credit, schemes, and documentation.

Share accurate secondary sales MIS, competition updates, and market intelligence.

📌 Area Sales Manager/ Territory Sales Incharge (Delhi)
🏢 Eastman Auto u0026 Power
📍 Delhi