Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP CO Management Accounting

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with complex software environments to maintain system reliability and support business continuity through effective troubleshooting and problem resolution.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.




- Lead efforts to improve system performance and reliability by identifying root causes and implementing corrective actions.
- Facilitate knowledge sharing and mentoring within the team to enhance overall technical capabilities.
- Coordinate with stakeholders to prioritize and address critical issues promptly.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP CO Management Accounting.
- Robust analytical and problem-solving abilities related to financial and controlling modules within enterprise resource planning systems.
- Experience in diagnosing and resolving application issues in complex business environments.
- Ability to work collaboratively with cross-functional teams to deliver effective solutions.
- Familiarity with system monitoring tools and incident management processes.
- Excellent communication skills to articulate technical information clearly to diverse audiences.

Additional Information
- The candidate should have minimum 5 years of experience in SAP CO Management Accounting.
- This position is based at our Kolkata office.
- A 15 years full time education is required.

📌 Application Support Engineer (Kolkata)
🏢 Accenture in India
📍 Kolkata