Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Oracle EBS Financials

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and ensuring smooth operation of critical applications. The position demands continuous monitoring, troubleshooting, and collaborating with different teams to maintain system stability and performance, thereby supporting the overall business objectives effectively.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.




- Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize downtime.
- Document and communicate findings and solutions clearly to stakeholders and team members.
- Assist in the development and implementation of process improvements to enhance system reliability.
- Support junior team members by sharing knowledge and providing guidance on complex issues.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Oracle EBS Financials.
- Strong analytical and problem-solving abilities related to enterprise financial systems.
- Experience in troubleshooting and resolving issues within integrated business applications.
- Ability to work with database queries and understand system logs to diagnose problems.
- Familiarity with business process workflows and their impact on software performance.
- Effective communication skills to interact with technical and non-technical stakeholders.

Additional Information
- The candidate should have minimum 3 years of experience in Oracle EBS Financials.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.

📌 Application Support Engineer (Hyderabad)
🏢 Accenture in India
📍 Hyderabad