Key responsibilities

Customer Billing & Invoicing (65%)

- Prepare, review, and process customer invoices in accordance with contractual agreements and pricing schedules.
- Maintain and manage contract repositories and billing documentation.
- Ensure accuracy, completeness, and timeliness of invoicing activities.
- Partner with Operations and Account Management teams to resolve billing queries and enhance customer experience.
- Monitor invoicing processes and identify opportunities for process improvements.

Financial Close & Revenue Accounting (20%)

- Prepare revenue accruals as part of month-end close activities.
- Accrue and reclassify costs based on available financial information.
- Support accounting teams in resolving reporting issues and data discrepancies.
- Ensure compliance with financial controls and reporting requirements.

MIS Reporting & Analytics (15%) Develop, maintain, and publish management reports including:

- Revenue Reports
- Accounts Receivable Aging Reports
- Unbilled Revenue Reports
- Operational and Financial Performance Reports
- Analyze data trends and provide actionable insights to business stakeholders.
- Support reporting automation and continuous improvement initiatives.

Key Skills & Competencies

Technical Competencies

- Customer Billing and Invoicing
- Revenue Recognition and Accruals
- Financial Reporting and MIS Reporting
- Contract Management
- Accounts Receivable Analysis
- Advanced Microsoft Excel
- Data Analysis and Reporting
- SQL and/or MS Access (Preferred)

Qualified Competencies

- Strong analytical and problem-solving skills
- High attention to detail and accuracy




- Excellent stakeholder management skills
- Strong documentation and process control orientation
- Ability to manage multiple priorities in a dynamic environment
- Continuous improvement mindset
- Strong communication and collaboration skills

Stakeholder Management This role regularly partners with:

Internal Stakeholders

- Operations Teams
- Account Management Teams
- Controllership
- Site Finance
- SOX & Compliance Teams
- GOSC Leadership
- APAC Leadership

The role requires frequent interaction with business and finance stakeholders to ensure accurate billing, reporting, and financial compliance.

Impact of the Role

- Manage and execute monthly customer invoicing processes for APAC operations.
- Support revenue reporting and financial close activities.
- Drive process standardization and operational efficiency.
- Identify opportunities for automation and enhanced financial controls.
- Act as a Subject Matter Expert (SME) for invoicing and reporting processes.
- Support process documentation, training, and knowledge sharing initiatives

Qualifications

- Bachelor's Degree in Accounting, Finance, Commerce, or related field.

4-7 years of experience in:
- Customer Invoicing
- Contract Administration
- Financial Shared Services
- Revenue Reporting
- Financial Analysis
- Advanced Microsoft Excel skills.
- Experience managing cross-functional stakeholders.

Preferred

- Knowledge of SQL and/or Microsoft Access.
- Experience working in a Shared Services or Global Business Services environment.
- Exposure to large-scale operations supporting multiple geographies.

📌 Analyst/Senior Analyst - Financial Shared Services (Mumbai)
🏢 GXO Logistics
📍 Mumbai