Job highlights

- 2+ years in Client Success or Technical Consulting with AI tool usage experience

- Consult with clients to design, set up, and optimize AI-driven solutions; manage client relationships and training

About the Job The mission of the AI Activation Strategist is to act as the primary architect and partner for clients, transforming business needs into functional AI-driven solutions within the Vendasta ecosystem. The incumbent of this role demonstrates a full-stack service mindset, deep AI fluency, and consultative communication skills, and will be responsible for end-to-end client scoping, workflow validation and setup, and post-delivery AI optimization. The successful candidate will also leverage AI technologies to streamline execution, identify insights, and drive innovation across their responsibilities.

Your Impact

As an AI Activation Strategist, you'll work with clients, Senior Specialists, and AI Workflow Architects to:

- Consult with clients to deeply understand their business objectives and identify opportunities for AI integration

- Act as the single point of contact for clients, eliminating internal hand-offs between departments

- Design tailored AI solutions based on available Vendasta AI technologies (e.g., Rep AI, Content AI)





- Set up and fine-tune AI tools behind the scenes so they run smoothly for the client

- Demo and showcase the finished AI solution to the client for final approval

- Train clients on the solution to ensure self-sufficiency and long-term adoption

- Partner with Senior Specialists or AI Workflow Architects on more complex, technical customizations

- Check in on performance over time and make adjustments to keep results strong

What You Bring to the Table

- 2+ years in Client Success, Account Management, or Technical Consulting (SaaS or Digital Marketing preferred)

- Transparent evidence of owning client relationships, running discovery and training sessions, and handling escalations
- A warm, clear communication style that makes new ideas easy for small business owners to understand

- Comfort using AI tools every day as a user, not as a builder. You don't need a technical background; we'll train you on the specifics
- A Bachelor's degree in Business, Communications, Marketing, or a related field is preferred

Please note: this role is not suited to candidates whose primary background is software, data, or ML engineering or development.

📌 AI Activation Strategist (Client / Account Management) (Chennai)
🏢 Vendasta
📍 Chennai