Key Responsibilities

1. Strategic Leadership:

- Develop and implement the overall Quality strategy and vision for the organization.

- Lead, mentor, and develop a high-performing team of QA/QC managers, engineers, and inspectors.

- Manage the departmental budget and resources efficiently.

2. Quality Management System (QMS):

- Be the custodian of the Integrated Management System (ISO 9001, ISO 14001, ISO 45001).

- Ensure the QMS is effectively implemented, maintained, and continuously improved across all functions.

- Lead all internal, external, and customer audits (including ISO, IMS, and product certifications).

- Drive corrective and preventive action (CAPA) programs to address non-conformities.

3. Product Quality Assurance:

- Oversee all incoming, in-process, and final quality control checks for gensets, engines, alternators, and control panels.

- Establish and enforce stringent quality standards, inspection procedures, and testing protocols.

- Review and approve method statements, inspection & test plans (ITPs), and quality protocols.

- Manage the calibration and maintenance of all testing equipment and tools.

4. Supplier Quality Management:

- Develop and manage the Supplier Quality Assurance program.

- Conduct vendor audits and performance reviews to ensure the quality of incoming raw materials and components.

- Work closely with the SCM team to qualify new vendors and resolve supplier-related quality issues.

5. Customer Focus & Compliance:

- Act as the primary point of contact for critical customer quality issues and audits.





- Lead root cause analysis (RCA) for customer complaints and ensure timely and effective resolutions.

- Ensure all products comply with relevant national and international standards and certifications.

6. Continuous Improvement:

- Champion a culture of Zero Defects and Continuous Improvement (Kaizen) within the organization.

- Utilize Lean Six Sigma methodologies (DMAIC, PDCA) to reduce process variations, waste, and cost of quality.

- Analyze quality data (FTQ, COPQ, PPM) to identify trends and drive data-based decision-making.

Key Responsibilities

1. Strategic Leadership:

- Develop and implement the overall Quality strategy and vision for the organization.

- Lead, mentor, and develop a high-performing team of QA/QC managers, engineers, and inspectors.

- Manage the departmental budget and resources efficiently.

2. Quality Management System (QMS):

- Be the custodian of the Integrated Management System (ISO 9001, ISO 14001, ISO 45001).

- Ensure the QMS is effectively implemented, maintained, and continuously improved across all functions.

- Lead all internal, external, and customer audits (including ISO, IMS, and product certifications).





- Drive corrective and preventive action (CAPA) programs to address non-conformities.

3. Product Quality Assurance:

- Oversee all incoming, in-process, and final quality control checks for gensets, engines, alternators, and control panels.

- Establish and enforce stringent quality standards, inspection procedures, and testing protocols.

- Review and approve method statements, inspection & test plans (ITPs), and quality protocols.

- Manage the calibration and maintenance of all testing equipment and tools.

4. Supplier Quality Management:

- Develop and manage the Supplier Quality Assurance program.

- Conduct vendor audits and performance reviews to ensure the quality of incoming raw materials and components.

- Work closely with the SCM team to qualify recent vendors and resolve supplier-related quality issues.

5. Customer Focus & Compliance:

- Act as the primary point of contact for critical customer quality issues and audits.

- Lead root cause analysis (RCA) for customer complaints and ensure timely and effective resolutions.

- Ensure all products comply with relevant national and international standards and certifications.

6. Continuous Improvement:

- Champion a culture of Zero Defects and Continuous Improvement (Kaizen) within the organization.

- Utilize Lean Six Sigma methodologies (DMAIC, PDCA) to reduce process variations, waste, and cost of quality.

- Analyze quality data (FTQ, COPQ, PPM) to identify trends and drive data-based decision-making.

📌 Agm/Dgm - Qa/Qms (Delhi)
🏢 Eastman Auto u0026 Power
📍 Delhi